FAQ

General Questions

What does the EPODEX satisfaction guarantee mean?

We want you to be completely satisfied with our service and products. If you are dissatisfied our satisfaction guarantee will help you. We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return. To start a return, you can contact us at service@epodex.com. Please inspect your order upon delivery and contact us immediately if an item is defective, damaged or if you receive the wrong products so that we can evaluate and resolve the issue promptly. Our friendly 24h-Support team is always happy to assist!

Who will deliver my order and how long will it take?

The dispatch of your order takes place via FedEx. Once your order is shipped, you will receive a shipping confirmation email with a link to the parcel tracking information. The shipping costs are based on the total price of the order placed. Shipping within the contiguous USA is free for all orders over $50.00. Orders under $49.99 are charged a flat rate of $7.99. We are currently not shipping to Alaska, Hawaii, and Puerto Rico. Your order will be processed and prepared for standard shipping with FedEx on receipt of payment. We offer same-day shipping for instant payments. Typical delivery times are 1-3 business days.

What payment methods can I use?

To provide a convenient and flexible shopping experience, we offer a variety of common payment methods. You can decide if you would like to pay by credit card, PayPal, Amazon Pay, Klarna, Apple Pay, Afterpay, or Venmo.

Who do I contact if there is a problem?

If you have any questions about the processing and delivery of your order or about our products, please contact our service team immediately do that we can find a solution together. Your satisfaction is our number one priority!

What does the EPODEX Money-Back-Guarantee mean?

We are 100% confident in what our products can offer, and we want you to be too! If any of our epoxy resin kits fail to self-vent at room temperature resulting in air bubbles after curing, we will refund you the total purchase price of the item. If you manage the impossible and find an epoxy resin kit that is clearer than our EPODEX PRO or PRO+, we also offer you a refund for the item's purchase price.

Product Questions

What is Epoxy Resin?

It is a liquid plastic that becomes solid when resin and hardener are mixed. It can be colored and molded into any desired shape. Epoxy resin grades differ in terms of the maximum possible pouring height per casting operation as well as the additives they contain.

What is Epoxy Resin used for?

The most popular applications are epoxy floors for interior and exterior use. It’s also popular in industrial warehouses and stores.


You can also use it for coating tables, countertops, and other furniture as well as boat building, mold making, and all repairs. It is also suitable for art and jewelry.

Why choose EPODEX Epoxy Resin?

We offer the largest and most diverse quantity selection of epoxy across the USA. Our epoxy is bubble-free, ultra-clear, and has the best UV stabilization. It is VOC-, BPA- and solvent-free. Easy to use and allows for castings of up to 12".


Choose from a variety of colors  - by far the biggest selection across the USA. Customer satisfaction and the overall shipping experience are our number one priority which is why we offer extremely attractive kit prices. With precise purchasing, you only need to purchase what you need. The more your order the bigger the savings! We provide enough colorant to dye the quantity purchased. Don't stress how much you need. We've got you covered! Our epoxy colorants feature live videos where the colorant is mixed in with our epoxy leaving no room for surprises! Watch our for professional easy to follow step-by-step tutorials and complete the epoxy project you've always dreamed of!

What can be used to polish Epoxy Resin?

To polish epoxy resin surfaces, it is best to use a special polish such as the EPODEX POLISH. This contains ultra-fine abrasive particles that give the surface a glossy shine.

Why is my Epoxy Resin A component lumpy, thick, and icy?

During the winter season, we would like to point out that the A-component (epoxy resin) can crystallize while you store the jugs in cold temperatures. Signs of crystallization appear in the form of cloudiness, free-floating crystals, crystal masses or as a completely solidified material. Since the crystals are of higher density than the liquid resin itself, they sink to the bottom of the container. The clear epoxy resin begins to look foggy, cloudy, hazy, or even milky white. The milky white sedimentation goes on to build and spread, from the bottom and sidewalls of the container. Prolonged exposure to cold temperatures will cause this sandy-like texture to ultimately take over the entire contents of the container. You can simply reverse the crystallization. Place the containers in a water bath heated to 100°F with the lids on. Stir material including container sides and bottom to ensure all crystals have been melted and that heat has been evenly distributed. If crystals are still present, continue heating and repeat stir process until there is no evidence of crystals. Afterwards, the product can be processed as usual.

Is Epoxy Resin dangerous?

In its liquid state, the resin must not contact the skin or eyes and must always be kept away from children and pets. Once fully cured, the material is not hazardous to one's health.

When does Epoxy Resin turn yellow?

Products formulated without the addition of UV stabilizers will turn yellow over time. The world's clearest epoxy resin grades currently on the market are EPODEX PRO and PRO+.

Why does my Epoxy Resin not cure?

If liquid resin does not cure, this can be caused by several reasons. In most cases, it is due to an incorrect mixing ratio. The material does not cure if there is no or insufficient cross-linking between resin molecules and hardener amines.


Likewise, excessive humidity or contamination with other substances can cause the chemical reaction to subsequently fail. Please follow our instructions for use carefully and always remember to transfer your mixture to a clean mixing jug and remix before applying to your surface. This ensures the components are properly mixed together.

How do I mix Epoxy Resin?

The best way to mix the resin and the hardener components is to use a stirring rod which is flat on the sides. This allows you to reach the material that sticks to the bottom and sides when stirring.

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